Refunds

    For all programs except those specifically listed below:

    *All requests for cancellation must be done in writing either to the programmer in charge of the program or to This email address is being protected from spambots. You need JavaScript enabled to view it..

    Programs under $10

    • Non-refundable at any time
    • A Credit can be given with 24 hours notice.

    Programs over $10

    • If a request for a refund is more than 1 week in advance of the program start date, a full refund, minus a 10% cancellation fee, will be issued.
    • If a request for refund is less than 1 week in advance of the program start date, no refund will be issued, however, they may be entitled to a credit to use with a different program in the future (see below)
    • If a request comes in before 50% of the program is complete, a prorated credit up will be issued to the account to be used within 1 year for another program, or fee at the MNjcc.
    • After the program is 50% complete no refunds or credits will be provided.
    • If the programmer feels that the participant is in the wrong level, or not a good fit for a program the programmer can remove the participant and the participant would get full credit or refund depending on the situation.
    • Full/Partial Credits can be offered if medical documentation is presented.

    Camps

    • If a request for a refund is more than 2 weeks in advance of the program start date, a full refund, minus a 10% cancellation fee, will be issued.
    • If a request for refund is less than 2 weeks in advance of the program start date, no refund or credit will be issued.
    • Full/Partial Credits can be offered if medical documentation is presented.

    Afterschool, LCCC, TMSPC

    • See individual registration forms and financial contracts

    Private Swim Lessons, Personal Training, Baby Wellness:

    • A request for a refund must be accompanied by a legitimate reason to receive a refund (medical note, etc) and will be subject to a 10% cancellation fee.

    Connect

    Contact & Info

    750 Spadina Ave. (at Bloor), Toronto, Ontario M5S 2J2

    Phone: 416.924.6211
    Fax: 416.924.0422
    Email: info@mnjcc.org

    Charitable Registration Number:
    140344243 RR0001